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Job Summary |
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Job Description |
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The Global Platform Training Manager will manage the Learning & Development group; which encompasses creating a training program based on Global Platform's needs, fulfilling the program and assessing the success of the program. The Training Manager will either personally create curriculum and conduct training sessions, or assign these training activities to company trainers or appropriate external vendors.
Principle Duties / Responsibilities:
Create and fulfill the GP professional development program Work with internal customers to analyze and determine training needs Design training and developmental programs for Global Platform's specific needs, such as GLUE, Cognos, project management, that target individuals as well as groups Design curriculum and coach/assist others who design curriculum Develop customized training programs and/or identify appropriate off-the-shelf or vendor training Utilize adult learning principles to recognize different learning styles, and effectively match curriculum Establish class schedules and oversee course logistics Measure/analyze/evaluate program effectiveness Evaluate training programs to ensure they are providing the appropriate level of instruction and skills development Evaluate performance metrics and design and implement performance improvement strategies Manage Learning & Development team Develop career growth strategies for the L&D staff Ensure all team members understand and follow outlined processes and procedures Provide direction and guidance on day-to-day activities
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Requirements |
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Requires Bachelor's degree with a major in Training, Organizational Development, Adult Education or equivalent education Master's degree preferred At least five years of full-time work experience as an internal trainer At least two years as a Training Manager Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building Requires excellent one-on-one and group presentation and facilitation skills Ability to use a variety of learning/training concepts and principles is required along with knowledge of adult learning Customer service orientation/attitude Desire to grow professionally Must be organized, proactive, assertive and demonstrate initiative Flexible with a positive attitude While not required, proficiency in Japanese is desirable General knowledge of the Game Industry, Software Development Life Cycles, Organizational Change Management and Customer Relationship Management is highly suggested. Be a part of the most exciting and innovative computer entertainment company in North America. Sony Computer Entertainment America (SCEA) markets the PlayStation® family of products and develops, publishes, markets, and distributes software for the PS one(TM) console, PlayStation®2, PlayStation®3, and the PlayStation Portable (PSP(TM)) computer entertainment systems. Based in Foster City, California, SCEA serves as headquarters for all North American operations and is a wholly owned subsidiary of Sony Computer Entertainment Inc.
PlayStation®Network is an emergent entertainment network delivering innovative content and community to a worldwide audience, and the newest division of SCEA (Sony Computer Entertainment America).
It is the policy of Sony Computer Entertainment America, Inc. (SCEA) to provide equal employment opportunity for all applicants and employees. SCEA does not unlawfully discriminate on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law. SCEA also makes reasonable accommodations for disabled employees.
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